Shipping policy
Shipping Policy
Last updated: June 14, 2026
Processing Times
Please allow 1–3 business days (Monday to Friday) for us to process and ship your order. All packages are shipped with a tracking number. An express shipping option is available at checkout.
Transit Times
USA
| Shipping Method | Delivery Time |
|---|---|
| Free Shipping | 7–14 Business Days |
| Express Shipping | 2–4 Business Days |
Carriers We Use
USPS
UPS
DHL
FedEx
Order Tracking
You can track your order at:
🔗 Track Your Order
Use your tracking number or order number for updates.
Important Notes
Delivery times are estimates and may vary due to customs, weather conditions, or courier delays. Business days exclude weekends and public holidays. All products are shipped from our warehouse in Asia.
Customer Service
For any questions or support:
📧 info@dorothyandjamescharleston.com